*,*:before,*:after{margin:0;padding:0;box-sizing:border-box}:root{--brand-blue: 0, 111, 209;--brand-orange: 237, 101, 1;--brand-white: 255, 255, 255;--bg-primary: #f4f6f9;--bg-secondary: #ffffff;--bg-tertiary: #edf0f5;--bg-surface: rgba(255, 255, 255, .85);--glass-bg: rgba(var(--brand-blue), .03);--glass-border: rgba(0, 0, 0, .08);--glass-shadow: 0 4px 24px rgba(0, 0, 0, .06);--text-primary: #1a202c;--text-secondary: #4a5568;--text-tertiary: #a0aec0;--color-finanzas: 0, 111, 209;--color-atencion_cliente: 149, 103, 252;--color-desarrollo: 245, 158, 11;--color-comercial: 237, 101, 1;--color-sin_clasificar: 148, 163, 184;--color-nuevo: 239, 68, 68;--color-en_proceso: 245, 158, 11;--color-resuelto: 34, 197, 94;--space-xs: 4px;--space-sm: 8px;--space-md: 16px;--space-lg: 24px;--space-xl: 32px;--space-2xl: 48px;--space-3xl: 64px;--radius-sm: 6px;--radius-md: 10px;--radius-lg: 16px;--radius-xl: 24px;--sidebar-width: 272px;--sidebar-collapsed: 72px;--transition-fast: .15s 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solid #ea5a00;padding-left:10px}.description-text{font-size:.95rem;line-height:1.7;color:#475569}.description-text p{margin:0 0 12px}.characteristics-tags{display:flex;flex-wrap:wrap;gap:8px}.char-tag{background-color:#e0f2fe;color:#0369a1;padding:6px 14px;border-radius:30px;font-size:.8rem;font-weight:600}.char-tag.bg-orange-soft{background-color:#ffedd5;color:#c2410c}.modal-sidebar-right{display:flex;flex-direction:column;gap:24px}.sidebar-box{background-color:#fff;border:1px solid #eef2f6;border-radius:12px;padding:24px;box-shadow:0 4px 12px #00000005}.sidebar-box h3{font-size:1.1rem;font-weight:700;color:#1e293b;margin:0 0 16px}.map-subtitle{font-size:.85rem;color:#64748b;margin:-10px 0 16px;display:flex;align-items:center;gap:4px}.map-iframe-container{overflow:hidden;border-radius:8px;border:1px solid #e2e8f0}.map-placeholder{height:250px;background-color:#f1f5f9;border-radius:8px;display:flex;flex-direction:column;align-items:center;justify-content:center;color:#94a3b8;text-align:center;padding:20px}.map-placeholder p{font-size:.85rem;margin-top:8px}.agent-profile{display:flex;align-items:center;gap:16px;margin-bottom:20px}.agent-avatar{width:60px;height:60px;border-radius:50%;object-fit:cover;border:2px solid #e2e8f0}.agent-details h4{font-size:1rem;font-weight:700;color:#0f172a;margin:0}.agent-role{font-size:.8rem;color:#64748b;margin:2px 0 0}.agent-matricula{font-size:.72rem;color:#94a3b8;margin:2px 0 0;font-weight:600}.btn-whatsapp-cta{display:flex;align-items:center;justify-content:center;gap:10px;background-color:#25d366;color:#fff;padding:14px;border-radius:8px;font-weight:700;font-size:.95rem;text-decoration:none;transition:all .2s ease;box-shadow:0 4px 14px #25d36640;margin-bottom:16px}.btn-whatsapp-cta:hover{background-color:#20ba59;transform:translateY(-1px);box-shadow:0 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rgb(var(--brand-blue))!important;background:rgba(var(--brand-blue),.01)}.kanban-card-major:hover{background:rgba(var(--brand-blue),.03)}.kanban-card[draggable=true]{cursor:grab;user-select:none;-webkit-user-select:none;transition:opacity .15s ease,box-shadow .15s ease,transform .1s ease}.kanban-card[draggable=true]:active{cursor:grabbing}.kanban-col{transition:background .2s ease,border-color .2s ease;border:2px solid transparent;border-radius:var(--radius-md)}.kanban-mobile-state-select{display:none}@media(max-width:768px){.kanban-mobile-state-select{display:block;margin-top:8px;padding:4px 8px;font-size:.72rem;border-radius:4px;background:#00000005;border:1px solid var(--glass-border)}}